Conversations

The Conversations page lists every call any agent in your workspace has handled. Each row shows the start time, agent, transport (Web, phone, etc.), duration, message count, and call status.

Click a row to open the conversation detail page with the full transcript and metadata. See Read a transcript for the detail view.

Filter the list

The filter bar across the top supports:

• Date — last 24 hours, last 7 days, or a custom range.
• Status — Completed, Active, Pending, Failed.
• Duration — narrow to long or short calls.
• Agent — narrow to one agent.
• Channel — Web (widget) vs phone.
• User — filter by the caller / end user.

A search box above the chips finds conversations by ID or room name.

Via the API

List every conversation in the workspace, or fetch one by ID. Results are scoped to your workspace and cursor-paginated.

1
curl https://api.speechify.ai/v1/agents/conversations \
2
     -H "Authorization: Bearer <token>"

Fetch a single conversation’s metadata by ID:

1
curl https://api.speechify.ai/v1/agents/conversations/id \
2
     -H "Authorization: Bearer <token>"

Retention